VBCST voice based customer support tool

Created by team VoxMakers on July 29, 2023

VBCST is a voice-based customer support tool that can talk to customers It can be used to manage business queries and replace boring customer agents at your business. VBCST is powered by a large language model such as palm 2 that has been trained on a massive dataset. This allows VBCST to understand customer queries and provide accurate and helpful responses. VBCST can also access metadata about the customer, such as their name, contact information, and purchase history. This information can be used to personalize the customer experience and provide more relevant support. VBCST is a cost-effective way to improve customer support. It can be used to handle a large volume of calls, freeing up human agents to focus on more complex queries. VBCST can also be used to provide 24/7 support, which can be a valuable asset for businesses that operate in multiple time zones. VBCST is easy to use. It can be integrated with existing customer support systems, and it does not require any special training. VBCST can be used by businesses of all sizes, and it is a cost-effective way to improve customer satisfaction. Here are some of the benefits of using VBCST: Increased customer satisfaction: VBCST can provide accurate and helpful responses to customer queries, which can lead to increased customer satisfaction. Reduced costs: VBCST can help businesses to reduce the cost of customer support by handling a large volume of calls. Improved efficiency: VBCST can help businesses to improve the efficiency of their customer support by providing 24/7 support and by freeing up human agents to focus on more complex queries. Personalized customer experience: VBCST can access metadata about the customer, such as their name, contact information, and purchase history. This information can be used to personalize the customer experience and provide more relevant support. Here for the project purpose we have made a customer support tool for tesla company and it can be used in different companies too.

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"Good work, demo would have show how amazing it is. keep working on it, try to add some features to be unique and gain more marketing revenue"

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Walaa Nasr Elghitany

Data scientist and doctor