AI has revolutionized the customer service industry by improving customer support, streamlining operations, and reducing response times. AI-powered chatbots are increasingly popular in the banking sector, efficiently handling routine customer queries and delivering personalized recommendations. AI is reshaping the future of customer interactions by enabling businesses to predict customer needs and provide proactive assistance. Unlike rule-based chatbots, our AI comprehends user intent, not just their words. It identifies context, allowing tailored responses aligned with specific needs. Experience intuitive, natural interactions for a more engaging user experience. Our chatbot can interact with external information Our chatbot can access external information via the Google Search API. It delivers tailored results based on the user's query and chat context, including information about investments and stocks. With the help of whisper ai model the chatbot can interact in multiple language of the customer and even the accent.
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Walaa Nasr Elghitany
Data scientist and doctor